How do I place an order? Browse our catalogue, choose the desired product and click "Buy now" or "Add to cart". Follow the checkout instructions to complete your purchase.
What payment methods are accepted? We accept the main payment methods available on the platform. All transactions are secure and encrypted.
What is the delivery time? Delivery time varies depending on the destination and the shipping method chosen. After payment confirmation, you will receive an email with the tracking code.
How can I track my order? After dispatch, you will receive an email with the tracking number to track the delivery in real time.
What is the returns policy? See our Exchanges and Returns page for detailed information on the process.
How can I get in touch? Access our Contact page or send an email to contato@metila.com.br. We respond within 2 business days.